Privacy Policy

In the course of using this website or availing the products and services vide the online application forms and questionnaires, Inbox Enterprize (“the Company”) may become privy to the personal information of its customers, including information that is of a confidential nature.

We at Inbox Enterprize respect and give high priority to the privacy of all customers and are committed to maintaining the privacy and security of the personal information which is provided by our customers. Inbox Enterprize has taken all necessary and reasonable measures to protect the confidentiality of customer information and its transmission through the web. While no data transmission over the Internet is 100% secure from intrusion, we have used and will continue to use commercially reasonable efforts to ensure the protection of your information. Please read the following to learn more about our privacy policy.

Personal Information

Our site’s registration and contact forms require you to provide contact information such as your name, contact phone number, and email address. We collect personal information from our customers on a voluntary basis. Personal information may include your name, title, company, installation address, phone number, email address, and other relevant connection data.

We collect and use personal information for business purposes in order:

• To seek your feedback or to contact you in relation to the fiber broadband and leased line services offered by us.
• To process orders or service applications submitted by you.
• To administer or otherwise carry out our obligations in relation to any broadband agreement you have with us.
• To anticipate and resolve technical problems with any connection, hardware equipment, or optical network terminals (ONT) supplied to you.
• To create broadband products or customized enterprise packages that meet your digital bandwidth needs.
• To process and respond to requests, improve our network operations, and communicate with visitors about our internet products, speed tiers, and services.

In this regard, it may be necessary to disclose customer information to one or more authorized agents, field engineers, and contractors of Inbox Enterprize and their sub-contractors, but such agents, contractors, and sub-contractors will be required to agree to use the information obtained from Inbox Enterprize solely for these designated purposes.

Disclosure of Personal Information

Inbox Enterprize may disclose personally identifiable information about you to third parties when:

• It has your explicit consent to share the information.
• It needs to share your information to provide the broadband product, fiber line, or support service you have requested and given your consent for.
• It has to cooperate with lawful investigations of purported unlawful activities, security-related matters, law enforcement investigations, or in the course of cooperating with statutory government authorities or complying with legal regulations.
• It believes in good faith that such action is necessary to protect and defend the rights, network infrastructure, and related property of Inbox Enterprize and that of its customers.
• It uses reasonable precautions to keep the information disclosed to it secure.
• It finds it necessary to act to protect the legitimate interests of Inbox Enterprize, its affiliates, or its members, constituents, or of other persons.

By entering this website, you consent to the terms of our information privacy policy and to our continued use of previously collected information. By submitting your personal information to us, you are treated as having given your permission for the processing of your personal data as set out in this policy.

Non-Personal Information

At this website, information sent by your web browser may be automatically collected. This information typically includes your domain name (the site after the @ in your email address) or user name. Other examples of information collected by our server include the Internet Protocol (IP) address used to connect the visitor’s computer/device to the Internet, operating system and platform, average time spent on our website, pages viewed, information searched for, access times, websites visited before and after visiting our website, and other relevant usage statistics.

The amount of information sent depends on the settings you have configured on your web browser; please refer to your browser settings if you want to learn what information it transmits. Some of this information is also mandated in terms of the statutory obligations and network compliance standards governing ISPs in India.

All such information will be used only to assist us in providing an effective, reliable, and secure service on this website. We may from time to time supply the owners or operators of third-party websites with aggregate visitor statistics. You cannot be identified individually from this aggregate data.

Information Placed on Your Computer (Cookies)

We may store some information such as cookies on your computer when you browse our website. Cookies are small data files that a website transfers to the hard drive of a visitor’s computer or device for record-keeping purposes. This information facilitates your use of our website and ensures that you do not need to re-enter your details every time you visit.

You can erase or choose to block cookies through your web browser preferences; please refer to your browser documentation to do so. Erasing or blocking cookies may limit the range of interactive features available on our website. We use cookie data to offer visitors a tailored experience, auto-populate inquiry forms where requested, make site improvements, and verify that visitors meet the criteria required to process connection requests.

Data Security & Contact Details

We aim to keep our records about you as accurate and secure as possible. If you would like to review, update, or modify the details you have supplied us with, or if you wish to change or delete any of the personal information provided at the time of subscription, please contact our support desk: